Shuttle Booking Request Form

Use this form to request a shuttle from Auckland Airport to your accommodation in Tauranga or Rotorua. You will need a pdf of your flight details in order to complete the form.

  • The shuttle service is a free complementary service for international students who have not studied at Toi Ohomai Institute of Technology before.
  • The service is from Auckland Airport to Rotorua or Tauranga only and the travelling time is between 3 and a half to 4 hours.
  • You must submit this shuttle booking request form at least one week in advance and no later than 48hrs before your flight departs in order to guarantee your seat on the shuttle.
  • The drop off address must either be a private residence, or commercial accommodation. If it’s commercial accommodation and the flight lands after 6.00pm, you will need to make sure they can accept you after hours.
  • The last shuttle of the night is at 1.00am and the first shuttle in the morning is at 6.00am. For flights arriving after midnight, please consider staying overnight in Auckland. We recommend you book a hotel nearby to the airport e.g. Novotel or Jet Park to avoid extra charges, which start from NZD$60.
  • If you’re booked accommodation at the Hall of Residence in Rotorua, your flight must land by 6.00pm in order for you to arrive at the Hall during operating hours. Otherwise, you should organise alternative accommodation for the first night.
  • If you’ve booked accommodation at one of the Toi Ohomai Windermere houses in Tauranga, you’ll need to arrive at the property Monday to Friday between 9.00am to 7.00pm to be welcomed and assisted by the Property Manager. If you arrive outside of those hours, arrangements need to be made with Campus Security for key collection.

IMPORTANT: Submitting this form does not confirm your booking. A separate confirmation will be sent to the email address you provide below within 24 hours of receiving your shuttle booking request form, during office hours Monday to Friday from 8.00am to 4.30pm.


One file only.
1 MB limit.
Allowed types: pdf.
Are you carrying more than one checked-in bag and one carry-on bag? (extra charges may apply)
Are you travelling with family? (extra charges will apply)
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Contact information

International Accommodation

07 346 8712

0800 86 46 46

0800 492 427 (after hours emergency contact for current international students)

Monday–Friday, 8.00am–4.30pm

E Block, Mokoia Campus

Toi Ohomai Institute of Technology International Office, Private Bag 3028, Rotorua 3046, New Zealand