Health Centres (Te Whare Hauora)
Our Health Centres at Mokoia Campus (Rotorua) and Windermere Campus in (Tauranga) offer on-site free healthcare service to Toi Ohomai students and staff.
We offer the services of kaitiaki nurses, counselling services and referrals to internal and external support services. All of our services are confidential.
Main Campus Services
The healthcare services include:
- Kaitiaki Nurses
- Counselling services
- Doctor appointments
- Health advice
- Immunisations/vaccinations
- Treatment of minor injuries and wounds
- Health screening (asthma, blood pressure checks, blood sugar checks)
- Sexual health services
- Support with mental health issues such as stress, anxiety or other challenges you may be facing
- Smoking cessation support
- Referrals to internal and external healthcare and wellbeing services and support
- Mental Health Kaitiaki Practitioner
Regional Campus Services
Health and counselling services are available during the term times on specified days at our Taupō, Tokoroa, Waipā and Whakatāne campuses (see service hours for the relevant campus in contacts below).
The healthcare services include:
- Katiaki Nurse
- Counselling services
- Remote doctor appointments via phone
- Health advice
- Treatment of minor injuries and wounds
- Assessment and support for minor illness
- Health screening (asthma, blood pressure checks, blood sugar checks)
- Sexual health services
- Support with mental health issues such as stress, anxiety or other challenges you’re facing
- Smoking cessation support
- Referrals to internal and external support
- Mental Health Kaitiaki Practitioner
Regional Campuses Healthcare Services Timetable
| Health Professional | Mon | Tues | Wed | Thurs | Fri |
|---|---|---|---|---|---|
|
Taupō Campus (Interview Room) |
11.00am – 1.00pm | ||||
|
Tokoroa Campus (Whanau Room) |
11.00am – 1.00pm | ||||
|
Whakatāne Campus (Room 31) |
9.30am – 2.30pm | ||||
| Waipā Campus | 9.00am – 9.30am |
Mental Health Kaitiaki Practitioner
We have two experienced and skilled mental Health Nurses who can support with:
- Assessing and supporting students with mental health challenges
- Stress and anxiety management
- In-class mental health workshops
- Regular mindfulness sessions
- Referral to external health organisations
Make an appointment with a Mental Health – Kaitiaki Practitioner on campus or remotely by stopping by Te Whare Hauora - Health Centre, emailing [email protected] or contacting 07 346 8883 (Mokoia) or 07 557 8756 (Windermere).
Free Counselling Services
Our counselling service provides ākonga with short-term counselling support. These sessions are free for all ākonga and are approximately 50-60 minutes long.
This confidential service allows you to discuss your concerns and emotions in a safe place.
For many, one to two sessions may be enough, but if you do need more we can discuss this with you and develop a plan or offer referrals if appropriate.
Counselling Services include:
- Face-to-face appointments
- Phone appointments
- Online web-based appointments (via Zoom)
Make an Appointment
To make an appointment and for more information, please see the below campus specific contact details. Feel free to emailing [email protected] for redirection to a suitable service.
To assist us with your query, please include in your email your full name, Student ID, campus location, best contact number, and a brief description of what you hope to be assisted with.
Cancellations
If you are unable to keep your booked appointment, please contact us as soon as possible; we may be able to offer the space to another student then.
Confidentiality
What is discussed during sessions is strictly confidential within the Health Services Centre unless permission is given otherwise. Available for all ākonga (Whakatāne, Online and Remote ākonga).
Vitae
Following services provided: Telephone, or Web App (eg. Facetime or Zoom) consults.
Mokoia Campus
Rose Lancaster-Rous (Counsellor)
Email: [email protected]
Phone: 07 346 8883
Taupō Campus
Taupō Family Centre (Group of counsellors)
Email: [email protected]
Phone: 027 376 8222
Tokoroa Campus
Linda Tiro (Counsellor)
Email: [email protected]
Phone: 021 170 6966
Whakatāne Campus
Bay Counselling & Therapy (Group of counsellors)
Email: [email protected]
Phone: 07 578 0959
Windermere Campus
Bay Counselling & Therapy (Group of counsellors)
Email: [email protected]
Phone: 07 578 0959
All campuses provided the following services: Face to face, Telephone, or Web App (eg. Facetime or Zoom) consults.
After Hours Support
Contact 0800 Healthline to speak to a registered nurse. Healthline provides a free and confidential service, offering advice and support.
- Healthline (open 24 hours) on 0800 611 116
Please also use these external services if needed:
- Lifeline on 0800 800 508
- Mental Health Crisis team on 0800 111 757
- Tautoko Mai – Sexual Harm Support on 0800 227 233
- Healthline on 0800 611 116
- Alcohol and Drugs Helpline on 0800 787 797
- Women’s Refuge on 0800 733 843
- Youthline on 0800 376 633 or free text 234
- 24 Hour Counselling Service on 0800 543 354
- COVID 19 Healthline on 0800 358 5453
Contact information
Health Centre (Te Whare Hauora), Mokoia Campus
Monday–Friday, 8.30am–4.00pm
M11, M Block
Mokoia Campus, Mokoia Drive, Rotorua
Health Centre (Te Whare Hauora), Windermere Campus
Monday–Friday, 8.30am – 4.00pm
Building L3
Windermere Campus, 70 Windermere Drive, Poike, Tauranga
Healthcare Services, Taupō Campus
Tuesdays, 11.00am-1.00pm
Closed during term holiday breaks
Interview Room
Taupō Campus, 118 Heuheu Street, Taupō
Healthcare Services, Tokoroa Campus
Wednesdays, 11.00am-1.00pm
Closed during term holiday breaks
Whanau Room
Tokoroa Campus, 71 Ashworth Street, Tokoroa
Healthcare Services, Whakatāne Campus
Wednesdays and Thursdays, 9.30am – 1.30pm
Closed during term holiday breaks
Room 31
Whakatāne Campus, 33 Cutler Crescent, Whakatāne
Health Centre Services, Waipā Campus
Tuesdays, 9.00am – 9.30am
Closed during term holiday breaks
Waipā State Mill Road, Whakarewarewa, Rotorua 3074