Graduation Postponement FAQ

Will my qualification still be conferred?
All graduand qualifications will still be conferred, which means that you’ll receive your official parchment/certificate qualification shortly. 

How and when will I receive my parchment/certificate? 
You’ll receive your parchment/s in the mail within the next four weeks. If your postal address has recently changed, please email graduation@toiohomai.ac.nz 

Can my qualification be posted internationally if I was supposed to graduation but live overseas?

  • If you don't have a New Zealand address, we'll post parchments will to your international address.
  • If your postal address has recently changed, please update your details.

Can I get a refund for my $60 regalia hire payment?
Yes, a refund will be processed during the next three weeks and will be paid back to the nominated card that you initially used to pay for your regalia hire. 

When will the April graduation ceremonies be rescheduled to?
We’ll provide further updates about new dates as soon as we can, pending the evolving COVID-19 situation. Your health and safety remains our top priority. 

Will I have to reapply to attend the rescheduled graduation ceremony?
Yes, once the new graduation ceremony dates have been confirmed, you’ll be asked to reapply to attend graduation and pay the $60 regalia hireage fee. 

What will I be presented with at the rescheduled graduation ceremony, if I have already received my parchment in the mail?
At the rescheduled graduation ceremony you’ll be presented with an official letter of congratulations, enclosed in an envelope. 

My family, friends and I have made travel plans to attend the April graduation ceremony, what can we do?
If you have used a travel company or agent to make your arrangements, we advise you to contact them promptly to discuss your options. 

We apologise for this change of plans, but we must comply with official advice from the Government regarding social distancing, reducing travel, and other controls which will be vital in helping to contain the spread of COVID-19.