COVID-19 Information & Updates

Current students may also find our Student Resources page helpful for general information and external links related to COVID-19.

Status as of 22 September 2020 : Level 1

Our campuses are now at Alert Level 1. This means we need to remain ready in case COVID-19 reappears in our community.

Contact tracing is no longer compulsory, but QR codes will remain in place on campus.

Social distancing and wearing of face coverings is no longer compulsory on public transport, but still encouraged.


Update of Status - 27 August 2020: Face Masks

Recap of current announcements

  • New Zealand currently has 126 confirmed cases of community transmitted COVID-19  
  • Auckland remains at Alert Level 3 and will do so until midnight Sunday, 30 August when they will move to Alert Level 2
  • The rest of New Zealand (including the Bay of Plenty and South Waikato) remains at Alert Level 2

Wearing of face masks

The Ministry of Health and our government has recommended that as part of our own personal safety measures that the wearing of face masks is encouraged.  Masks are only one part of New Zealand’s overall elimination strategy and help to prevent the wearer transmitting any infection to others or to offer protection for the wearer against infection.

Masks are part of a comprehensive strategy against COVID-19 and used on their own will not protect you – using them alongside our main public health measures of good hand hygiene, physical distancing, managed or self-isolation and staying home when sick is essential.

  • From Monday, 31 August the wearing of face masks for people over the age of 12 is mandatory on all public transport  
  • Our regional buses are not classed as public transport however we strongly recommend that students using these services wear face masks  
  • The Ministry of Education is encouraging students to bring their own face coverings or masks to campus. These can be worn wherever you feel appropriate and we encourage wearing, particularly where physical distancing may be difficult.  
  • Masks are not required in your classroom, however you can wear these should you wish 
  • Where face masks are required for students, in situations where it is not possible to adhere to physical distancing rules, your tutor will arrange these for you  

How do I wear a face mask safely?

  • Never share face masks with other people
  • Disposable masks need to be changed regularly (every three hours) and cannot be reused
  • Face masks should never be worn by children or anyone unable to remove them
  • Face masks should never be worn by people who have breathing problems
  • Wash any reusable masks in hot water

Can I make a face mask?

You sure can! Here is a great tutorial

Any questions?

If you have questions, in the first instance please speak with your tutor. You can also email communication@toiohomai.ac.nz – we have a dedicated team to respond, and where required, redirect any questions.  


Update of Status - 24 August 2020: Level 2 Remains & Update on Tokoroa Campuses

Recap of current announcements

  • New Zealand currently has 123 confirmed cases of community transmitted COVID-19  
  • Auckland remains at Alert Level 3 and will do so until midnight Sunday, 30 August when they will move to Alert Level 2
  • The rest of New Zealand (including the Bay of Plenty and South Waikato) remains at Alert Level 2

Alert Level 2

Our campuses will continue to operate under Alert Level 2 guidelines. We thank you in advance for ensuring that these guidelines are followed – to keep you and everyone else safe.

Tokoroa campuses

All Tokoroa campuses have undergone a deep clean, in line with the Ministry of Health guidelines. We have been advised it is now safe to reopen our campuses and for all staff and students to return.  

Our Ashworth & Braeside campuses will reopen on Tuesday, 25 August. Teaching will resume from Wednesday, 26 August.  

Continued wellness

If you feel unwell, please stay at home. We encourage you to be aware of the symptoms of COVID-19 and if you become symptomatic please self-isolate and arrange to be tested as soon as possible. Symptoms include:

  • Fever (feeling hot or cold)  
  • Shortness of breath  
  • Cough  
  • Sore throat  
  • Runny nose  
  • Loss of taste or smell   

If you undergo a COVID test please make your tutor aware, as well as Marie Dennis. If you are feeling anxious or need support please reach out to our health teams or your tutors. 

Please continue to put your whānau, and your health first. The Ministry of Health website contains a range of mental health and wellbeing resources that you may find useful.

Any questions?

If you have questions, in the first instance please speak with your tutor. You can also email communication@toiohomai.ac.nz – we have a dedicated team to respond, and where required, redirect any questions.  


Update of Status - 21 August 2020: Tokoroa Remains Closed

Recap of recent announcements

  • New Zealand currently has 105 confirmed cases of community transmitted COVID-19  
  • Auckland remains at Alert Level 3 and will do so until midnight Wednesday, 26 August
  • The rest of New Zealand (including the Bay of Plenty and South Waikato) remains at Alert Level 2 and will do so until midnight Wednesday, 26 August
  • Tokoroa has 2 confirmed cases, 1 of which has been identified as a Toi Ohomai Tokoroa student 
  • Cabinet will meet and provide further guidance on alert levels on Monday, 24 August

Confirmed Tokoroa case

Last week Toi Ohomai was notified that one of the current confirmed cases in Tokoroa attended our Ashworth Street campus on Monday, 10 and Tuesday, 11 August. 

The Institute has worked alongside the Waikato District Health Board (WDHB) to assist in the contact tracing process. 

As a precautionary measure the Ashworth & Braeside campuses in Tokoroa remain closed whilst we await further testing results and advice from the Ministry of Health. Following the cessation of the 14-day isolation period, and the pending government announcement, further updates will be provided.

We want to thank all our Tokoroa students for responding so quickly to the WDHB requests.  

Alert Level 2

With the exception of our Tokoroa campuses, we continue to operate under Alert Level 2 guidelines. We thank you for ensuring that these guidelines are followed – to keep you and everyone else safe.

We will provide further updates following the government announcement planned for Monday, 24 August.


Update of Status - 17 August 2020: Confirmed Case in Tokoroa

Recap of recent announcements

  • New Zealand currently has 78 active cases of COVID-19   
  • Auckland remains at Alert Level 3 and will do so until midnight Wednesday, 26 August 
  • The rest of New Zealand (including the Bay of Plenty and South Waikato) remains at Alert Level 2 and will do so until midnight Wednesday, 26 August 
  • Cabinet will review this plan on Friday, 21 August 
  • Tokoroa has 2 confirmed cases, 1 of which has been identified as a student from our Tokoroa campus

Tokoroa Campus 

Toi Ohomai has been notified that one of the current confirmed cases in Tokoroa attended our Ashworth Street campus in Tokoroa on Monday, 10 and Tuesday, 11 August.    
Toi Ohomai has taken the precautionary measure to close the Ashworth Street and Braeside campuses until further notice. If you are a Tokoroa student, your tutor will have been in touch regarding alternative learning arrangements.  If you have not heard from your tutor please ensure you contact them today. Under guidance from the Waikato District Health Board Toi Ohomai has carried out the following processes: 

  • All students who attended the Ashworth Street campus have been notified and have been requested by the MoH to undergo testing  
  • All staff and contractors who attended the Ashworth Street campus have been notified and have been requested by the MoH to undergo testing 
  • All campuses have undergone a full deep clean over the weekend  

We continue to work alongside the WDHB as this situation evolves.   

All buses that depart Tokoroa for other campuses around the region are still operating as per normal.  

We understand that you might be concerned if you have been in contact with staff or students who were at the Tokoroa campus on the dates mentioned above. As you are considered secondary contact you do not need to take further action unless notified. We do however encourage you to be aware of the symptoms of COVID-19 and if you become symptomatic please self-isolate and arrange to be tested as soon as possible. Symptoms include: 

  • Fever (feeling hot or cold)  
  • Shortness of breath  
  • Cough  
  • Sore throat  
  • Runny nose  
  • Loss of taste or smell  

What does this mean for Toi Ohomai?

With the exception of our Tokoroa campuses, Toi Ohomai continues to operate under Alert Level 2 guidelines. We thank you for ensuring that these guidelines have been followed to date and we ask for your continued commitment – to keep you and everyone else safe.   

There are no changes to the guidelines you received last week when the change to Alert Level 2 was announced.   

Continued wellness

  • If you feel unwell, please stay at home  
  • If you undergo a COVID test please make your tutor aware, as well as Marie Dennis  
  • If you are feeling anxious or need support please reach out to our health teams or your tutors  
  • Please continue to put your whānau, and your health first. The Ministry of Health website contains a useful range of mental health and wellbeing resources 

Any questions?

If you have questions, in the first instance please speak with your tutor. You can also email communication@toiohomai.ac.nz – we have a dedicated team to respond, and where required, redirect any questions.   


Services Summary

This information will be updated regularly, as the situation evolves.

Accommodation

Level 2: Students who left their accommodation at Level 3 are welcome to return under Level 2. 

The core social distancing requirement within Residential Accommodation for Alert Level 2 is one metre and these guidelines should be followed to keep everyone safe.  

Level 3: If you leave your student accommodation you cannot return until the alert is at Level 2 or under, so you'll need to stay in your current bubble until then.

If you stay in your hall of residence or other student accommodation from the start of lockdown, you’re able to continue living there. The most important thing you need to do is to stay on the premises and follow the advice and guidelines from the Ministry of Health to self-isolate and practice personal distancing and hygiene guidelines.

Please remember that you’re not allowed any guests during this time and Government guidelines will be strictly reinforced. Everyone in your residence needs to self-isolate together without outside contact.

Libraries

Level 2: All libraries are open with limited provision and reduced hours, and a click and collect service.

Level 3: Libraries are closed. If you have any library items, please hold onto them. All due dates will automatically be extended, and you will not incur any fines for overdue items. We’re unable to supply any reserved or recalled items while the library is closed. Our phones are currently unattended so if you have any questions, please email us at libraryhelp@toiohomai.ac.nz

You still have access to our extensive collection of online resources, which can all be accessed from home. These include books, journals, videos and databases. These can be accessed via the Koha online.

If you need any assistance logging into Koha online or connecting to our electronic resources, check out our Library Help Guides or email libraryhelp@toiohomai.ac.nz

If you need help with finding information, research or referencing please contact your Faculty Librarian. You can find their contact details in the online directory.

If you still need help, please email libraryhelp@toiohomai.ac.nz

Information Centres / Student Administration and Services

Level 2: All Information Centres are open with skeleton staff and reduced hours. Regional administration and cashiers will be open with reduced hours and provision.

At Level 3: Applications & enrolments are processed as best we can during the lockdown period. You may notice slightly longer processing times and if we require verified ID or other verified documentation we are aware that you will not be able to provide this to us until you have access to the authorised people who can do this.

During this time, we are unable to provide:

  • New ID cards (or replacements)
  • Parchment (Graduation certificate) printing requests
  • Interviews for next semester programmes have been postponed over the lock down period

For programme, course and general enquiries: info@toiohomai.ac.nz and transcript requests: results@toiohomai.ac.nz

Te Whare Hauora - Health Centre 

Level 2: Te Whare Hauora - Health Centres are operating on site with added safety measures and reduced staff.

To enter the Health Centre and see the Kaitiaki Nurse, you must book an appointment by contacting 07 557 8756 (Windermere) or 07 346 8883 (Mokoia).

You'll speak to the Kaitiaki Nurse who will assess you over the phone and offer you the next available appointment.

Signage will also be displayed on the door to explain the process. The remainder of the team will be working remotely. Feel free to contact us by email healthcentre@toiohomai.ac.nz

Level 3: Our on-campus health centres are physically closed and operating remotely. Phone calls are redirected to the Kaitiaki Nurse for any health advice. 

Contact us on healthcentre@toiohomai.ac.nz or 07 557 8756 (Windermere) 07 346 8883 (Mokoia), with the following:

  • Your name, student ID number, contact phone number, email address
  • A brief, clear description of what you need help with

Security

All Levels: Extra security is in place to ensure all our campuses are secure during this time. 

Gyms & Pool

Level 2: The gyms are open with extra hygiene measures in place. If you have any questions, please get in touch with our Gym Teams in Windermere or Mokoia 

Need help?  

If you have questions please email communication@toiohomai.ac.nz – we have a dedicated team to respond, and where required, redirect any questions. 

To repeat the words of our Prime Minister:

"We are all in this together." 

 

Read archived COVID-19 information and updates...